The ratio of students to counselors at Cal Poly Pomona’s Counseling and Psychological Services department is out of compliance with the International Accreditation of Counseling Services standard.
Cal Poly Pomona currently stands at 2,900 students per counselor despite the mandated ratio of 1,000-1,500 students per counselor by the International Accreditation of Counseling Services, according to the university’s California Faculty Association Union chapter. In practice, this results in a lower quality of care for CPP students.
Due to understaffing, the CAPS organization admitted to struggling with meeting student demands. Current attempts to make the process of seeking help more efficient are still in development stages.
“One thing that we can do to improve is to be fully staffed, and that is the goal,” said Hallie Lewis, the interim director of CAPS.
The department has expanded its services in collaboration with the Care Center. Lewis guaranteed students seeking help will be seen by either someone from the CAPS department or someone from the Care Center on campus.
For the full length article, visit https://thepolypost.com/news/2023/05/16/according-to-the-cfa-cpps-student-to-counselor-ratio-is-out-of-compliance-for-a-student-body-of-its-size/